Posted by Unknown Saturday, 24 November 2012

Symptoms:

  • Synchronization takes forever.
  • Synchronization status will periodically reset to a lower percentage.
  • Zune keeps creating and deleting .tmp files in the directories configured for synchronization.
  • Files are listed under "Not added to collection".
  • When you click the yellow icon with the exclamation mark an error message will appear stating "Sync not possible". Error code: C00D11CD (80004005).


Cause:
Some kind of corruption of your metadata store.

Solution:
Rename ZuneStore.sdf to ZuneStore_old.sdf.
This file is located under C:\Users\<your username>\Local\Microsoft\Zune\.

Please note: "AppData" is a hidden folder to which you can navigate by explicitely entering it in the address bar. If you wish to browse/traverse to this location you need to enable "Show hidden files, folders, and drives" under the "View" tab of "Folder Options" in your "Control Panel".

Warning:
Zune will recreate the mentioned file, but you will lose "Collections" and other stuff you've defined using Zune. Always create a back-up of your files beforehand.

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