Posted by Dave Thijssen Tuesday, 27 August 2013

Problem

In a Citrix XenApp environment the following error is displayed, even though Terminal Server License Servers and appropriate licenses are available:
"The remote session was disconnected because there are no Terminal Server License Servers
available to provide a license.
Please contact the server administrator."

Solution

Remove the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store

Warning: applying this .reg file will remove data from your registry. Please make sure you have a back-up.

10 comments... read them below or respond.

  1. Did not work for me...

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  2. you need to delete from user desktop. This fix worked for me :-)

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  3. worked, thanks for the solution.

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  4. what if the "store" folder gets created again in the registry, everytime after deleting the folder.

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  5. Do you delete this off the master image?

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  6. Worked in 23/12/2016. Entered in the registry and erased all the keys

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  7. Thank you. It worked for me :)

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  8. With me Still not working

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